Returns Policy

All sales are final

Because fragrance is a personal-care product, we are unable to accept returns or exchanges once an order has been placed. Please read each scent's notes before you buy, and message us on Instagram if you would like help choosing.

Damaged or incorrect orders

Every order is checked and carefully packed before it leaves us. If your order arrives damaged, or you receive the wrong item, contact us within 48 hours of delivery with your order number and a photo, and we will arrange a replacement.

Cancellations

Orders can be cancelled only before they are dispatched. Contact us as soon as possible.

Contact

Instagram @rwaaq.ae · riwaqperfumes@gmail.com


سياسة الاسترجاع: جميع المبيعات نهائية ولا يمكن استرجاع العطور أو استبدالها. في حال وصول الطلب تالفًا أو غير صحيح، تواصل معنا خلال ٤٨ ساعة من الاستلام وسنقوم باستبداله.